Continuous Assessment Workshops

In 2003, the NY3Rs Association supported a state-wide project to implement the LibQUAL+ survey process for over 70 libraries. In 2004, it continued this effort with a series of Continuous Assessment, Continuous Improvement workshops, and in 2005-2006, they are pleased to hold another series of this very successful program.

What is continuous assessment or continuous improvement? In these workshops, participants will learn to identify key processes and services and then identify essential success factors, methods, and outcomes for assessing their improvement and impact. They will learn to understand how rapid cycle improvements can establish a culture of continuous improvement in libraries. They will also learn, through practice, how simple tools for assessment and decision-making can improve services.

Who should attend these workshops?

• Any library preparing for Middle States Accreditation.
• Libraries that wish to encourage staff to incorporate assessment and improvement tools into daily work.
• Libraries that wish to develop a culture of continuous improvement.
• Libraries that wish to demonstrate their impact and value to funding agencies.
• Libraries of all kinds are eligible to participate.

The 2005-2006 series of workshops will be held on the following dates and locations:

NY City series - Heiskell Braille & Talking Books Library, Manhattan, 40 West 20th St., New York City
June 16-17, 2005; September 6-7, 2005; December 12-13, 2005; January 11, 2006

Albany series - Capital District Library Council 28 Essex St., Albany
June 14, 2005; September 8-9, 2005; December 8-9, 2005; January, 12, 2006

Batavia series - Genesee Community College One College Rd., Batavia
June 20-21, 2005; September 13-14, 2005; December 6-7, 2005; January 13, 2006

Teams should be prepared to come to all seven sessions. There is a $200 fee for each participant. The NNYLN is offering to pay this on behalf of its member libraries’ staff who wish to attend.

If you have questions, please contact John Hammond at john@nnyln.org, or 315-265-1119.

You can find more information about the project or Sara Laughlin and Associates at: www.ny3rs.org or www.saralaughlin.comRegistrations must be accepted by June 3, 2005. Once registered, you will receive a confirmation and an instruction sheet to get you started with the first session.