Now Available On Your DesktopThe popular "Soaring to Excellence" teleconference series is now available via streaming video delivered directly to your desktop. This year’s teleconference series, in three parts, provided practical information to help solving everyday problems. The three parts of the series are described below: Teleconference 1: The Role of Teaching in Modern Libraries
Library staff are increasingly called upon not only to find information for their patrons, but to also teach their patrons skills related to finding, evaluating, and using information. This teleconference explores the expanded roles of librarians in today's modern libraries. Teleconference 2: Dealing with Difficult People
In the Age of Information, people have come to expect results immediately! Perennial favorite, Deb Johnson provides some practical advice on how to deal with impatient and frustrated patrons. Teleconference 3: Reference Tools for the Information Age: Consumer Medical
Resources
What are the best reference tools available, both in print and online? This final teleconference for 2005 covers a number of areas related to reference, and provides library staff with the best and most up-to-date tools available on consumer medical information. The URL’s below provide links to the webcasts of each teleconference. November 19, 2004, "The Role of Teaching in Modern Libraries" www.dupage.edu/COD/index.php?id=157 January 21, 2005, "Dealing with Difficult People" www.dupage.edu/COD/index.php?id=156 March 11, 2005, "Reference Tools: Consumer Medical Resources" www.dupage.edu/COD/index.php?id=122 To receive the Webcast, you need Windows Media Player 7 or higher. You can get an updated Windows player here: www.microsoft.com/windows/windowsmedia/player/download/download.aspx The Macintosh version is available here: www.microsoft.com/windows/windowsmedia/software/Macintosh/osx/default.aspx |