Soaring To Excellence Has New Series

The Northern New York Library Network will once again sponsor the broadcast of the Soaring to Excellence Teleconference Series. This year’s program is entitled Toolkits for Advancing Your Career, and will consist of three teleconferences described below.

Broadcasts may be viewed at the Northern New York Library Network office, and times for all teleconferences are noon - 2:00 pm Eastern Time.

Teleconference 1
The Role of Teaching

Steven Bell, Anne Kozak, Dave Reifsnyder, John Shank, Linda Slusar
Friday, November 19, 2004
Industry professionals will explore the expanding role of the librarian. The evolved librarian is an information gatherer as well as an expert educator who teaches patrons to expertly locate, evaluate and utilize information.

Teleconference 2
Dealing with Difficult People

Debra Wilcox Johnson
Friday, January 21, 2005
Library patrons have come to expect that, in the Information Age, everything is available in the blink of an eye. This session addresses how to appropriately manage the expectations of demanding and often difficult information-seekers, and how to communicate that the most useful and targeted results may take longer than anticipated.

Teleconference 3
Reference Tools for the Information Age

Friday, March 11, 2005
This teleconference provides an overview of the best available reference tools for end- users and information professionals. With an emphasis on medical resources, this session is designed to highlight the benefits of new materials in print and/or on-line.

Register for the series, or any single part, by calling the Network at 315-265-1119 or 1-877-833-1674 , email cont-ed@nnyln.org, or sign up online at www.nnyln.org. Click on "Workshops and Training" and then "On-line Registration."